For your safety and comfort, Toucan Rent A Car offers a protection to absolve the customer from the financial responsibility caused by an accident, theft, or total loss, except in the case of negligence.
This protection covers anything normally installed standard equipment — the windshield, windows, tires, rims, antennas, sound system, tire changing tools, etc. against breakage and theft, but not negligence
Additionals, not to be confused with Accessories, are items that are not standard equipment, including, but not limited to: cell phones, GPS devices, roof racks, child seating, ice chests and car keys. The renter is responsible for any damage, theft or negligence of these items. Replacement fees will be determined on a case by case basis. No insurance covers this items.
The Collision Damage Waiver (CDW) will be void and the renter will be held one hundred percent (100%) responsible for all damages (mechanical/electrical, interior, exterior and underside) caused to the vehicle if:
1. The driver is not authorized by Toucan Rent A Car to operate the vehicle. 2. The driver is under the influence of alcohol and/or illegal substances.
3. The driver operates the vehicle contrary to the laws of Costa Rica.
4. The driver does not provide an accident report from the local authorities.
5. The vehicle undergoes misuse or negligence, such as, but not limited to: hitting obstacles on the road, driving on roads in poor condition and/or driving in, through or over rivers, estuaries and beaches.